FAQs

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Below are the official frequently asked questions for Harry Potter Hogwarts Mystery.

FAQs

What is HARRY POTTER: HOGWARTS MYSTERY?

Harry Potter: Hogwarts Mystery is the first mobile game in which players can create their own character and experience life as a Hogwarts student. The game will launch under Portkey Games, a new label dedicated to creating experiences inspired by the magic and adventures of J.K. Rowling’s Wizarding World.

Is the game official?

Yes, Harry Potter: Hogwarts Mystery is an official mobile game under Warner Bros. Interactive Entertainment’s new Portkey Games label. The game is developed by JamCity, Inc.

Is the game related to the HARRY POTTER books and films?

Harry Potter: Hogwarts Mystery is set prior to Harry Potter’s arrival at Hogwarts. The game is set in the wizarding world that we are familiar with from the books and films.

Where can I learn more?

If you sign up with your email at www.harrypotterhogwartsmystery.com, you will be sent updates on Harry Potter: Hogwarts Mystery. ===How do I register for updates about Harry Potter: Hogwarts Mystery? To register for updates, enter your email address at www.harrypotterhogwartsmystery.com. You should receive a confirmation email immediately.

Can I change my email address?

If you would like to change your email address where Harry Potter: Hogwarts Mystery updates will be sent, please sign up again with your new email at www.harrypotterhogwartsmystery.com.

How do I unsubscribe from Harry Potter: Hogwarts Mystery emails?

If you’d like to unsubscribe from Harry Potter: Hogwarts Mystery updates, please click the “Unsubscribe” link at the bottom of the email.

When can I download Harry Potter: Hogwarts Mystery?

The game became available for download in April 2018! It currently has Years 1-5 with new content added regularly.

Where can I download Harry Potter: Hogwarts Mystery?

You can download Harry Potter: Hogwarts Mystery in the iOS App Store and Google Play store.

Where can I follow the game on social media?

You can follow on all social media channels:

  • Facebook:
    • facebook.com/HPHogwartsMystery
  • Twitter:
    • twitter.com/HogwartsMystery
  • Instagram:
    • instagram.com/HPHogwartsMystery
  • Hashtag:
    • #HogwartsMystery

Who is making the game?

This game is made by Jam City, Inc. Jam City is a Los Angeles-based mobile game maker with global reach. Created in 2010 by former MySpace co-founders Chris DeWolfe, Aber Whitcomb, and former 20th Century Fox executive Josh Yguado, Jam City is the creator of 6 of the Top 100 highest grossing games across Apple's and Google's US app stores. Its portfolio of titles--which includes Cookie Jam, Panda Pop, Family Guy: The Quest for Stuff and Marvel Avengers Academy--has been downloaded more than 800 million times and is regularly played by nearly 50 million people monthly. Jam City has studios in Seattle, San Francisco, San Diego and Buenos Aires. In 2016, Jam City acquired TinyCo, a San Francisco studio at the forefront of bringing the world’s most popular entertainment franchises to mobile games.